I saw this thread on the BBY myspace group about the stupid questions people ask... I have a few experiences of my own.... Not all questions, but just stupid shit people do
*Me picking up the GS phone*: Thank you for calling Best Buy Sunnyvale! This is Agent Pat in Geek Squad, how may I help you?
Little kid: Do you have any Wii's/PS3's?
Me: No *click*
*Me picking up the BBFB phone*: Thank you for calling Best Buy Sunnyvale! This is Agent Pat in Geek Squad, how may I help you?
Him: I'm trying to get this DVD recorder to work
Me: Ok sir, is this from the computers department or from home theaters?
Him: It doesn't god damn matter! I've been trying to call for 3 days! and nobody answers the phone
Me: Well sir, I just did, so I am trying to find a solution for you here
Him: The last time I got through they send me to the Geek Squad and they were no help
Me: So ok I can transfer you to the home theaters department where they would be more knowledgable about the product
Him: DON'T YOU TRANSFER ME!
Me: Ok sir, I myself am a Geek Squad agent and we are primarily invovled in fixing computers and not home theater equipment, let me try to find an associate that can help you with the problem. May I ask when you made the purchase?
Him: Why the hell does it matter, I bought it a week ago
Me: Well, in the worse case you can always return it and get a new one that is functional
Him: YOU'RE NOT TRYING TO HELP ME!! YOU'RE NOT TRYING TO HELP ME!!!
Me: Sir I am trying to help you in this matter....
Him: *rudely interrupts* Who is your manager and I will find out who you are when I come in tomorrow!!!
Me: Ok sir you are being very hostile right now. Since you don't want me to find you the appropriate associate to solve your problems, and I am apparently not helping you, I don't think there is anymore I can do here. Have a good day. *click*
*Guy comes in with a 30" Samsung TV, an exchange reciept, and a piece of paper with a hand written work order and confirmation number*
Him: Yeah the guy who came out to check out the TV said just take it in to exchange it
Me: Ok sir, do you have the print out the technician gave you?
Him: What print out? I gave you the work order number and confirmation number.
Me: Sir, that means nothing to me. I will need to have an official print out he gave you on site to make the exchange right away. I can't just give you a new TV just from some numbers somebody wrote down on a piece of paper.
Him: Shit... *kicks the counter a bit*
Me: But let me ask about what I can do for you
*go ask the Mag sup who was just walking by, tells me what I already told the guy*
Me: Are you sure he didn't give you anything else?
Him: No! I'm getting SO FRUSTRATED RIGHT NOW!! *GGGRRRR*
Me: Ok, let me go find a manager
*starts ranting and swareing while I walk away*
*I turn around, holds up his PSP and the "work order" in front of me giving him the "you better shut the hell up or I'll stop the car" look*
Me: Sir, I am trying to get your issue resolved here.
*he shuts the hell up*
Our GM kept an eye on him later and mumbled: yell one more time in my store and I'll kick his ass out
The Wii was on the Ad a few weeks back. I opened on that Sunday morning. Long line at the register for the Wii. A mother and a 12 year old kid comes in. The mother went straight for me who was behind the counter.
Her: Do you guys have any Wii's?
Me: Yeah, there's the line *points at the line, her son runs straight over*
Her: Do you have limited quantities?
Me: Yes
Her: Do I need a ticket or something?
Me: No
Her: mmm...
*I point at her kid*
The son: MOM!!!! GET OVER HERE!!!!!
I hope they got one for the kid's sake
** 5 min later in the middle of the media department **
Asian guy with 3 kids: Do you have any Wii's today?
Me: Yeah, line is right over there *points across the store to the line at front lanes*
*He turned and ran*
People cracks me up when it comes to satisfying their children's wants. Where is the value system going when they yield to every demand? I know I am totally spoiled, but I do get the occasional 'no'. I think the whole value system in our society is totally warped. The materialism is crazy. Not so long ago, getting the latest and greatest was the thing I want. I bought all these new components to upgrade my computer. I ended up returning about $350 and will sell another $300 by the end of the week. All of a sudden the idea to hoard money becomes very appealing to me. Maybe it's because I've never really had much savings. I have a lot of things. Mostly useless things. Why do I need so much things? I don't know. I have my desires and wants. But I get bore of it. I'm not as excited about getting a new toy as before. The whole novelty of the process of getting new things have worn out on me. I can't seem to satisfy all my wants. But I figure, if I can save up enough to get the things I really want then I will be happy.
I want to figure out what truly makes me happy. I feel so uninspired right now. The whole owning bigger and better things thing is getting a bit old. School is more or less a drag. Work is... well if I ever get the hours to work then I'll tell you. Don't have a steady relationship. Don't really have too many friends I can just chill and talk to. There are a couple of things I've been doing right I guess. I'm losing a bit more weight and starting to save up a bit. That's good right? Maybe I should start working on my new years resolution in the next few days. Just as soon as I am done with my accounting final and finish my paper for writing. I'll have a lot of free times then.
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