Strung

I'm in a sort of weird place right now. A lot of things/people are pissing me off. I'm letting a lot of things bother me. I have noticed that when I'm happy in general, I don't let those things bother me as much. But as of right now, everything irritates the bajesus out of me.

Some of this crap is actually well warranted... If I see a service order closed out listing the work we have performed on it, with the product sitting in the pickup section, should I not assume that we fixed it and it's ready to go? Apparently not.... Tell me, how in the fuck am I suppose to know, other then the power supply, the motherboard is also fried? Any reasonable human being would think that it was fixed and I don't have to second guess the work on it. I'm so sick of this crap.

I'm so sick of this whole short-sighted shit. What's more important? Customer loyalty or squeezing as much as we can get to the point they get pissed off? We might be doing great now, but what's going to happen down the line? It's a reputation thing. You leaving is your own fucking business, don't drag me down with you.

learning some leadership and customer service skills wouldn't hurt either. And how about some training on tools and enforcing procedures. Oh and well defined tasks. For some odd reason I was also expecting some good note taking and reasoning skills.... I guess it's not to be.