Thursday, October 27, 2005

exactly what are you looking for madam

So I was ringing up a customer last night, getting a camera, flash card, etc... then the phone rings. I picked up, a lady was asking for a web tv thing. She asked if we have any of those in stock. I asked what kind of details she can give me. She told me it was the msn web tv thing. Fine, I can clearly see it from my vantage point, it was to the right of the bathrooms on the wall. Then I thought, maybe there may be some right by the endcaps. So I looked that way too, and said yeah... we have it.

She then said... did you say right by the computers? because I don't see it. Then I realize, she's that crazy looking lady standing right behind me. Since she was there, I stepped back to see if it's at the location closer to her, which it was not. Then she started yelling: is it your company policy to tell a customer there's a product in stock when you don't have it?!. Then I gave her the "just a second" finger and said I'll be right with her after I finish this transaction. I apologized to the guy, and sent him on his way.

Then I turned around, and she just kept on yelling at me. I didn't say a word. Apparently one of our associates didn't even know what she was asking for. That's because she doesn't even know what she's looking for. stupid bitch. She kept yelling about how expensive it was for her to get a babysitter and drive all the way down here and mess around for like an hour. somebody ensured her that we would have it. Hey if you can afford web tv, and drive so friggin far... you have the money to pay the sitter. If you couldn't find the them thing... then just go home and spend your precious time with your husband and kid.... stop yelling at random people who has no friggin idea what you're talking about.

She just kept yelling at innocent bystanders (e.g. me and isaias... sorry buddy). Melissa happened to walked by and said, "it's not really going to help your situation if you just yell at our associates". Long story short, I grabbed her friggin web tv thing in like 30 second and put it on the counter next to her and walked away. She was stunned. *sigh* some people..... better god damn well figure out what you really want before you start yelling at us. I was about this close to sock her in the face. hahahahahaha....... yeah.

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